What is bOnline?
5th of November 2024
4 minute readIf you’re looking for a cloud-based telephony provider that offers a range of features and benefits, you might want to consider bOnline. But just like anyone who wants to make sure that they are getting their money’s worth, researching and learning about a service is a crucial first step.
Business owners who don’t know how to use bOnline to their advantage might not be aware of all of the features offered, or they might not be sure how to best use these features to their advantage. For example, some people might not be aware that they can use VoIP calls to save money on their phone bill, or that they can use the bOnline platform to manage their contact lists more effectively.
Thankfully, there are ways to make things easier. In this guide, we’ll show you how bOnline can help you take some of the stress out of running your business, and if it’s the right one for you.
What is bOnline?
bOnline is a UK-based cloud-based telephony provider that offers products such as phone systems, business Fibre, and broadband. They focus on small businesses and have a range of features that can be beneficial for businesses of this size.
bOnline offers a free trial so that you can try out their services before you commit to a subscription. They offer both pay-as-you-go and subscription plans.
Features of bOnline
Here are some of the features that bOnline offers:
- Training and Support : One of the features that bOnline offers is training and support. They have a team of experts who can help you with any questions that you might have about using their products or services. bOnline also offers online support, so you can get help when you need it, and you don’t have to wait for someone to be available on the phone.
- VoIP Calls : bOnline offers VoIP calls, which can help you save money on your phone bill. You can also use the bOnline platform to manage your contact lists more effectively. bOnline also offers a mobile app, so you can make and receive calls on your mobile phone.
- HD Video Conferencing and Audio Calling : bOnline also offers HD video conferencing and audio calling. This is a great way to keep in touch with your team or customers, no matter where they are in the world. With HD video conferencing, you’ll be able to see facial expressions and body language, which can be helpful when trying to build rapport or close a deal. And with audio calling, you can talk to people without worrying about dropped calls or poor quality.
- Auto-Attendants and Call Queues : Another great feature of bOnline is their auto-attendants and call queues. With these features, you can set up a greeting for your callers, and then route them to the appropriate department or person. You can also use call queues to make sure that everyone who calls your business gets through to someone, even if all of your lines are busy.
- Voice to Email : bOnline also offers voice to email. This is a great way to stay on top of your messages, and you can even have them transcribed so that you can read them later. This is a great feature for people who are always on the go, and it can help you stay organised and efficient.
- Messaging and Fax : bOnline also offers messaging and fax. With these features, you can send and receive text messages, as well as faxes. This is a great way to stay in touch with your team, customers, or clients. And it’s a great way to save time and money on communication.
- Local and Non-Geo Numbers : bOnline also offers local and non-geo numbers. This is a great way to make sure that your business can be reached by people in different parts of the world. With a local number, people in your area can call you without worrying about long distance charges. And with a non-geo number, people in other countries can call you without incurring any charges.
How to Make the Most of bOnline’s Features
bOnline offers a variety of features that can be helpful for businesses. Here are some tips on how to make the most of them.
- Use VoIP to Save Money : If you’re looking for a way to save money on your phone bill, bOnline’s VoIP service can help. With VoIP, you can make and receive calls over the internet, which can save you money on long-distance calls. You can also use VoIP to make calls to mobile phones, which can save you even more money.
- Use bOnline’s Contact Management Tools : bOnline’s contact management tools can help you keep track of your customers and clients. With these tools, you can store contact information, track interactions, and set up follow-up tasks. This can be helpful for sales and customer service teams, as well as for people who need to stay in touch with a large number of people.
- Use bOnline’s Free Trial : If you’re not sure if bOnline is right for you, you can sign up for their free trial. This will give you a chance to try out their services and see if they’re a good fit for your business.
If you decide to subscribe, you can get started with a pay-as-you-go plan or a subscription plan.
How to Get Started with bOnline VoIP
bOnline VoIP uses your internet connection to make and receive calls, so you’ll need a good internet connection to use it. It relies on a cloud-based infrastructure, so you don’t have to worry about maintaining or upgrading your equipment.
To get started, you’ll need to sign up for an account and choose a plan. Once you’ve done that, you can start making and receiving calls.
If you want to use bOnline VoIP for your business, you’ll need to have a business phone number. You can either port your existing number, or you can get a new one.
Final Thoughts
bOnline is a cloud-based telephony provider that offers a variety of features to help businesses stay connected with their customers and team members. Some of these features include HD video conferencing, audio calling, voice to email, and auto-attendants. bOnline also offers training and support so you can get the most out of their products.