Should You Switch To A Business Phone System? 

You may be considering switching to a business phone system because you need a more professional image for your company. Perhaps you’re experiencing problems with your current phone system – like dropped calls or poor sound quality. Or maybe you’re just looking for a way to make your business more efficient and productive. 

One of the main challenges people have when it comes to business phone systems is not knowing how to use them properly. This can lead to a lot of confusion and frustration, especially if you’re trying to manage calls and messages while also trying to run your business. 

Another challenge is choosing the right system for your company. There are so many different types of business phone systems on the market, and it can be hard to know which one is right for you. 

In this article, we’ll discuss the different types of business phone systems and how to choose the right one for your company. 

What are business phone systems? 

First, let’s define what business phone systems are. Business phone systems are designed for businesses of all sizes – from small businesses to large enterprises. They provide features and functionality that helps businesses manage their calls and messages more effectively. 

Some of the features you’ll find with business phone systems include voice mail, call forwarding, call waiting, conference calling, and caller ID. 

Types of Business Phone Systems 

Business phone systems can be either on-premise (traditional), VoIP, or hosted VoIP phone system. 

On-Premise Business Phone Systems 

The traditional option, on-premise business phone systems are installed at your office. You’re responsible for managing and maintaining the system, which can be a challenge if you don’t have an IT team. On-premise systems are also the most expensive option. 


  • You have complete control over your phone system 
  • Can be customised to meet your specific business needs 
  • Scalability – you can add more lines and features as your business grows 


  • Requires a significant upfront investment 
  • Can be complex to manage and maintain 
  • Not as flexible as other options 

VoIP Business Phone Systems 

VoIP (Voice over Internet Protocol) systems use the internet to make and receive calls. VoIP systems are becoming more popular because they’re less expensive than traditional phone systems and offer more features. 


  • More affordable than on-premise systems 
  • Easy to scale up or down as your business needs change 
  • Offers advanced features like call forwarding, caller ID, and voicemail 


  • Requires a reliable internet connection 
  • Can be complex to set up and manage 

Hosted VoIP Business Phone Systems 

Hosted VoIP systems are managed by a third-party service provider. The service provider will handle all the set-up, management, and maintenance of the system. This can be a good option for small businesses that don’t have an IT team. 


  • Easy to set up and manage 
  • No need to invest in hardware or software 
  • The service provider will handle all the maintenance and updates 


  • Limited customization options 

How to Choose the Right Business Phone System 

Now that you know the different types of business phone systems, how do you choose the right one for your business? There are a few factors to consider: 

1. Your budget: How much can you afford to spend on a business phone system? 

2. The size of your business: How many employees do you have? What are your plans for growth? 

3. Your location: Do you have a reliable internet connection? 

4. The features you need: What features are most important to you? Do you need advanced features like call forwarding and voicemail? 

5. The level of support you need: Do you have an IT team that can manage and maintain the system? Or do you need a service provider that will handle all the set-up and maintenance for you? 

6. Ease of use: How easy is the system to set up and manage? 

Once you’ve answered these questions, you’ll be able to narrow down your options and choose the best business phone system for your company. 

Installing and Setting Up Your Business Phone System 

Once you’ve chosen a business phone system, the next step is to install and set it up. This can be a complex process, so it’s important to follow the instructions carefully. 

If you’re not comfortable setting up the system yourself, you can hire a professional to do it for you. Keep in mind that this will add to the cost of your business phone system. 

How to use a business phone system 

Once your business phone system is up and running, it’s time to start using it. 

On-Premise Business Phone Systems 

For an on-premise business phone system, you’ll need to connect each phone to the system. This can be done using an Ethernet cable or a wireless connection. Once the phones are connected, you’ll be able to make and receive calls. 

VoIP Business Phone Systems 

If you have a VoIP business phone system, you’ll need to connect each phone to the internet. You will also need to install a VoIP calling app. Once the phones are connected, you’ll be able to make and receive calls. 

Hosted VoIP Business Phone Systems 

If you have a hosted VoIP business phone system, the service provider will take care of the set-up and installation. Once the system is up and running, you’ll be able to make and receive calls. 

Final Thoughts 

A business phone system is a vital tool for any company. It can help you stay organised and efficient, and it can give your customers a good impression of your business. 

Whatever business phone system you choose, make sure to take the time to set it up properly. And if you’re not comfortable doing it yourself, hire a professional to help you. With a little time and effort, you can have a business phone system that’s up and running in no time.