How Much Does Small Business VoIP Phones Cost in the UK?
Last Updated 1st of June 2026
4 minute readIf you run a small business, you want to save money and stay connected. VoIP phones can help you do both. In this guide, we explain costs in simple terms so you can choose the best option with confidence.
Small business VoIP phones in the UK cost around £10 to £30 per user per month, plus £50 to £200 per handset. Total cost depends on features, number of users, call plans, and setup fees. Cloud systems are often cheaper than traditional landlines.
There is more to VoIP pricing than just monthly fees. We will break down every cost so you know exactly what to expect. Keep reading to learn how to save money and choose the right plan.
Want to know the exact Small Business VoIP Phones Cost for your company? Click the link below to compare the latest UK prices, plans, and features tailored to small businesses. Find the best value in seconds and make a smarter choice today.
How Much Does Small Business VoIP Phones Cost in the UK?
VoIP (Voice over Internet Protocol) lets you make calls using the internet instead of a phone line. This makes it cheaper and more flexible for small businesses in the UK.
The total cost of VoIP phones includes a few key parts:
- Monthly subscription
- Phone hardware
- Setup fees
- Call charges
- Extra features
Let’s look at each part in simple terms.
Monthly VoIP Costs in the UK
Most small businesses pay a monthly fee per user. This is the main cost.
Here is a simple guide:
| Plan Type | Cost per User/Month | What You Get |
| Basic Plan | £10 – £15 | Calls, voicemail, simple features |
| Standard Plan | £15 – £25 | Call routing, apps, integrations |
| Premium Plan | £25 – £30+ | Advanced tools, analytics, CRM |
For a team of 5 people, you might pay:
- £50 to £150 per month total
This is often cheaper than old landlines.
Cost of VoIP Phones (Hardware)
You can use VoIP in two ways:
Desk Phones (Physical Phones)
- Cost: £50 to £200 per phone
- One-time payment
- Best for offices
Softphones (Apps on PC or Mobile)
- Cost: Often free
- Use your laptop or mobile
- Best for remote teams
Many small businesses choose softphones to save money.
Setup and Installation Costs
Some providers charge setup fees. Others offer free setup.
Typical costs:
- Basic setup: £0 – £50
- Advanced setup: £50 – £200
Cloud VoIP systems are easy to set up, so costs are low.
Follow this step-by-step guide to switching to VoIP in the UK to get started.
Call Charges
Many VoIP plans include free calls:
- UK landlines and mobiles often included
- International calls cost extra
Typical extra costs:
- UK calls: Included or very cheap
- International calls: From 1p per minute
Some providers offer bundles with international minutes.
Extra Features and Add-Ons
VoIP systems come with many features. Some are free, others cost extra. Learn what matters most in what to look for in small business VoIP phones.
Common features:
- Call forwarding
- Voicemail to email
- Auto-attendant
- Call recording
Advanced features may add:
- £5 to £10 per user/month
Internet Costs
VoIP needs a strong internet connection.
- Most businesses already have broadband
- If not, expect £20 to £40 per month
Good internet is key for clear calls.
Example
Let’s say you run a small business with 4 staff.
Your costs might be:
- Monthly plan: £20 x 4 = £80
- Phones: £100 x 4 = £400 (one-time)
- Setup: £50
First month total: £530
Monthly after: £80
This is often cheaper than traditional phone systems.
Why VoIP is Cost-Effective
VoIP saves money in many ways:
- No line rental
- Lower call costs
- Flexible plans
- No big hardware systems
Many UK businesses switch to VoIP to cut costs and improve service.
Learn how with this guide on switching from a business landline to VoIP.
What Affects VoIP Costs in the UK?
Several factors change how much you pay.
Number of Users
More users = higher cost
But some providers offer discounts
Features Needed
Basic plans are cheaper
Advanced tools cost more
Call Usage
Heavy calling may need bigger plans
Type of System
- Cloud VoIP: cheaper and flexible
- On-premise: higher upfront cost
Provider Choice
Different providers offer different prices and bundles
Tip: Always compare plans before buying.
Is VoIP Cheaper Than Landlines for Small Business?
Yes, VoIP is usually cheaper.
Here is a simple comparison:
| Feature | VoIP | Traditional Landline |
| Setup Cost | Low | High |
| Monthly Cost | £10–£30 | £20–£50 |
| Flexibility | High | Low |
| Features | Many | Limited |
Key benefits of VoIP:
- Lower monthly bills
- Easy to scale
- Remote working support
Many UK small businesses now prefer VoIP.
For a deeper breakdown, see Is VoIP cheaper than a business landline in the UK.
How Can You Save Money on VoIP?
You can reduce costs with smart choices.
Simple Ways to Save
- Choose only the features you need
- Use softphones instead of desk phones
- Pick bundled call plans
- Compare providers
- Avoid long contracts
Pro Tip
“Start small and upgrade later. VoIP makes it easy to grow without big costs.”
This keeps your budget under control.
Want the best VoIP deal for your business?
Click the link below to compare top UK VoIP providers and save money today.
FAQ
How much does VoIP cost per month in the UK?
Most small businesses pay between £10 and £30 per user per month.
Do I need special phones for VoIP?
No. You can use desk phones or apps on your computer or mobile.
Is VoIP good for small businesses?
Yes. It is flexible, low-cost, and easy to use, making it ideal for small teams.
Are VoIP calls free in the UK?
Many plans include free UK calls. International calls may cost extra.
Can I keep my business number with VoIP?
Yes. Most providers let you transfer your existing number.
Final Thoughts
VoIP phones are a smart and affordable choice for small businesses in the UK. With low monthly costs, flexible plans, and useful features, they offer great value. By understanding the costs and options, you can choose a system that fits your needs and budget.
Make the switch today and enjoy better communication at a lower cost.