Guide to Business Water Supply

By Olivia Johnson - Trusted UK Business Expert

Last Updated 4th of October 2024

5 minute read

Managing your business’s water supply is crucial to keep operations running smoothly and to control costs. With the right water plan, you can save money, stay compliant with regulations, and ensure that your business is prepared for the future. We’re here to guide you through it. 

A business water supply involves sourcing, managing, and paying for the water your business uses. The right water supplier can help you reduce costs, improve sustainability, and ensure compliance with regulations, while providing reliable access to water for your business needs. 

There’s more to managing business water than you might think. Let’s dive into the key aspects you need to consider when selecting a water supplier and managing your business’s water supply. 

Understanding Business Water Supply 

Business water supply refers to how a business accesses and pays for the water it uses for daily operations. Unlike households, businesses usually consume larger amounts of water, especially in sectors like manufacturing, agriculture, and hospitality. Managing this supply efficiently can save a business a lot of money, improve sustainability, and ensure compliance with UK water regulations. 

When the water market in England was deregulated in 2017, businesses gained more control over their water supply. This means that businesses can now choose their water supplier, much like how you would shop around for gas or electricity suppliers. Scotland has had a similar system since 2008, and Wales still has a regulated water market. 

Here’s how to navigate the business water supply market in the UK and ensure your business gets the best deal. 

How to Choose the Right Business Water Supplier? 

1. Assess Your Water Needs: The first step to finding the right business water supply is understanding how much water your business uses and for what purpose. For example, a restaurant may need a constant supply of clean water for cooking and cleaning, while a factory might use water for cooling machinery. Review your current water bills and usage to get a clear picture of your needs. This information will help you when comparing suppliers, as different companies may offer tailored packages depending on your water usage.
2. Compare Water Suppliers: Once you understand your business’s water needs, it’s time to compare suppliers. With the water market now open to competition, businesses can shop around for the best deal. Look for suppliers who offer competitive rates, good customer service, and additional services like water-saving advice or leak detection. One way to start is by visiting websites that compare business water suppliers. These platforms let you input your business’s details and compare rates and packages. Keep in mind that the cheapest deal isn’t always the best. Consider the full package, including customer service, billing options, and any extra services that might be useful. 
3. Understand Your Water Contract: Before switching to a new supplier, it’s important to review your current contract. Some businesses may be tied into long-term contracts with their existing supplier, which can have early exit fees. Make sure you fully understand the terms of your contract before making a decision to switch. If you’re free to change suppliers, ensure that you review the terms of the new contract carefully. Look out for things like pricing structure, contract length, and any additional fees. This will help you avoid any hidden costs and make sure you get the best deal for your business. 
4. Look for Water Efficiency Support: A good water supplier should offer more than just water—they should help you use it wisely. Some suppliers provide additional services such as water audits, which can help your business identify areas where it can reduce water consumption and save money. By improving your water efficiency, you can lower your bills and also contribute to your business’s sustainability goals. This can be particularly important if your business is looking to reduce its environmental impact or meet certain sustainability certifications. 

Managing Your Business Water Supply 

Once you’ve chosen the right water supplier, managing your business’s water supply efficiently becomes the next priority. Effective management can reduce costs, ensure reliable access to water, and help avoid penalties for non-compliance with water regulations. 

Monitor Your Water Usage 

One of the easiest ways to manage your water supply is by monitoring your usage regularly. Most businesses have water meters installed, which allows you to track how much water your business is consuming. Keeping an eye on this data can help you identify any unusual spikes in usage, which could indicate a leak or inefficiency in your system. 

By monitoring water usage, you can also set goals for reducing consumption. This might involve investing in more efficient equipment, fixing leaks quickly, or changing the way your business uses water day to day. 

Implement Water-Saving Measures 

There are many ways businesses can save water without impacting their operations. Some common strategies include: 

• Fixing Leaks: A dripping tap or leaking pipe might not seem like much, but it can waste a significant amount of water over time. Regularly check your business for leaks and get them repaired quickly. 
• Installing Water-Saving Devices: There are many devices available that can help reduce water usage, such as low-flow taps, water-efficient dishwashers, and waterless urinals. 
• Recycling Water: Depending on your industry, you may be able to recycle water. For example, businesses in manufacturing or agriculture often reuse water in their processes to reduce overall consumption. 

These measures can reduce your water bill and make your business more environmentally friendly. 

Stay Compliant with Regulations 

In the UK, businesses are subject to water regulations that aim to prevent water waste and pollution. These regulations include ensuring that your water fittings are up to standard and that any wastewater is disposed of properly. 

A good water supplier should help you stay compliant by offering advice on current regulations and any upcoming changes that might affect your business. Failing to comply with water regulations can lead to fines, so it’s important to stay informed and make sure your business meets all necessary standards. 

Why Does Water Efficiency Matter for Businesses? 

Water efficiency is more than just reducing your bills—it’s about sustainability and long-term savings. The more efficiently your business uses water, the less impact you have on the environment. This can improve your business’s public image, especially if you operate in an industry where sustainability is important to your customers. 

Additionally, using less water means relying less on the infrastructure that supplies it. In areas where water scarcity is a concern, reducing your water usage helps protect local water sources and ensures there’s enough supply for everyone. 

FAQ 

Can I switch my business water supplier? 

Yes, businesses in England and Scotland can switch their water supplier. This allows you to shop around for the best deal and services that suit your business’s needs. Wales still has a regulated water market, so businesses there cannot switch suppliers. 

How can I reduce my business water bill? 

You can reduce your water bill by switching to a more cost-effective supplier, improving water efficiency with devices like low-flow taps, and fixing any leaks quickly. Regular water audits can also help identify areas where you can cut down on usage. 

What is the difference between household and business water supply? 

Business water supply typically involves larger volumes of water and may require specialised contracts or services. Businesses also have access to a deregulated market in England and Scotland, meaning they can switch suppliers, whereas households generally cannot. 

How do I know if I’m being overcharged for my water? 

To ensure you’re not being overcharged, regularly check your water meter readings and compare them to your bills. If something seems off, contact your supplier. You can also perform a water audit to see if there are any leaks or inefficiencies in your system. 

Are there any regulations for business water usage in the UK? 

Yes, businesses must comply with UK water regulations, which cover water fittings and wastewater disposal. Ensuring compliance helps avoid fines and reduces the risk of water wastage. Your supplier should be able to provide advice on staying compliant. 

This guide will help you take control of your business’s water supply and ensure that you’re making the best choices for your operations. By managing your water supply effectively, you can reduce costs, improve efficiency, and contribute to a more sustainable future for your business.