How To Choose The Right Business Phone Line 

You’ve been running your business for a few years now and have outgrown your home office. It’s time to get a professional office space and set up a business phone line. You start to do some research on business phone lines and quickly realise that there are a lot of options to choose from. You need to find the right one for your business. 

Many people don’t know how to choose the right business phone line for their company. They may not know what features to look for or how much it will cost. They may also not know how to set up the phone line or use its features. 

If you’re not sure how to choose the right business phone line for your business, this guide will help. We’ll cover everything you need to know about business phone lines, from what they are and why you need one, to choosing the right provider and setting up your phone line. 

What is a business phone line? 

A business phone line is a telephone line that is used for business purposes. It can be used to make and receive calls, faxes, and voicemails. A business phone line can also be used to set up a conference call or video conference. 

A business phone line is different from a residential phone line in a few ways. First, a business phone line typically costs more than a residential phone line. This is because businesses have different needs than residential customers. Businesses usually need more features, such as call forwarding and voicemail, and they make more calls than residential customers. 

Second, a business phone line usually has a different area code than a residential phone line. This is because businesses are typically located in different areas than residential customers. 

Types of Business Phone Lines 

There are a few different types of business phone lines, each with its own set of features and benefits: analogue, PBX, digital, and fibre. 

Analogue phone lines

Are the most basic type of business phone line. They can be used to make and receive calls, but they don’t have any additional features. Although there are still providers for analogue phone lines, these are not as common as they once were. 

Private branch exchange (PBX) phone lines

Are more advanced than analogue phone lines. It uses a method for switching calls between individuals on local lines and allowing all users to use a specified number of external phones. This type of phone line is common in small to medium businesses. 

Digital phone lines

Are more advanced than PBX lines. VoIP is an example of a digital phone line. They use a digital signal to transmit calls, which provides clearer sound quality. Digital phone lines also have additional features, such as call waiting and caller ID. 

Fibre optic phone lines

Are the most advanced type of business phone line. They use a fibre optic cable to transmit calls, which provides the best sound quality. Fibre optic phone lines also have the most features, such as call forwarding and voicemail. 

What are the benefits of a business phone line? 

If you’re still not sure if you need a business phone line, consider the benefits: 

  • provides a professional image to customers 
  • can be used to make and receive calls, faxes, and voicemails 
  • can be used to set up a conference call or video conference 
  • can have different features, such as call waiting and caller ID 
  • usually has a different area code than a residential phone line 

Why do you need a business phone line? 

There are a few reasons why you might need a business phone line. First, if you have customers or clients, you’ll need a way for them to reach you. A business phone line gives your customers a professional way to contact you. 

Second, if you have employees, you’ll need a way to communicate with them. A business phone line can be used to make internal calls, set up conference calls, or send voicemails. 

Third, if you have a physical location, you’ll need a business phone line to list in the phone book or on your website. This way, customers can find your business and call you. 

How to choose the right business phone line for your company 

There are a few things to consider when choosing a business phone line: 

The needs of your business:

Do you need a basic phone line to make and receive calls? Or do you need a more advanced phone line with features like call waiting and voicemail? 

The size of your company:

Are you a small business with just a few employees? Or are you a larger company with many employees? The size of your company will determine the type of phone line you need. 

The cost:

Business phone lines can be cheaper than residential phone lines, but they can also be more expensive. Compare the costs of different providers to find the best deal. 

The features:

Do you need call waiting? Voicemail? Call forwarding? Choose a business phone line that has the features you need. 

The provider:

There are many providers to choose from, so take your time and research each one. Read reviews and compare prices to find the best provider for your business. 

How much does a business phone line cost 

Business phone lines can cost £33 per month, on the average. VoIP providers can offer a business line for as low as £5 with some VoIP providers able to give you your first month free. 

This is a great way to try out whether a VoIP system would be beneficial for your business without any upfront costs. Business lines from a traditional telecoms company are likely to be more expensive, starting at around £39 per month, but with added extras such as call waiting this can quickly add up. 

Bottom Line 

A business phone line is a must for any business, no matter its size. It provides a professional image to customers and can be used to make or receive calls, faxes, and voicemails. 

When choosing a business phone line, you need to consider the needs of your business. You also need to compare features and costs of different providers.