Gardiff EPOS Review

By Olivia Johnson - Trusted UK Business Expert

Last Updated 2nd of October 2026

7 minute read

Choosing an EPOS system can feel hard because you need more than a till. You need a system that is quick, easy for staff, clear on costs and backed by good support. This Gardiff EPOS review looks at the main features, prices, support, strengths and limits to help you decide if it fits your UK business.

Gardiff EPOS is a UK point-of-sale system aimed mainly at hospitality firms. It offers touchscreen tills, cloud tools, payments, reporting, stock control, mobile ordering and integrations, with systems that can be bought or rented and set up to fit each business.

Gardiff has a wide set of tools, but the best EPOS system depends on how your business works each day. Read on to see what Gardiff offers, what it may cost, where it stands out and what to check before you sign up.

Looking for an alternative to Gardiff EPOS? Click the link below to compare EPOS systems and find the right solution for your UK business.

Gardiff EPOS Review: What Does It Offer?

Gardiff EPOS is an Electronic Point of Sale system for businesses that need to take orders, process sales and manage day-to-day work from one system. It is built mainly around hospitality. This includes restaurants, pubs, bars, cafes, hotels, fast food sites, food trucks, events, theatres, clubs and visitor sites.

The main idea is simple. Instead of using a basic cash till, the business can use one connected EPOS system. Staff can take an order, send it to the kitchen, take payment and record the sale. Managers can then view sales data, stock levels and other reports. If you are new to this technology, our guide to EPOS systems explains how the main parts work together.

Main Gardiff EPOS Features

Gardiff offers more than a touchscreen till. The system can include:

• Touchscreen EPOS tills
• Cloud back office tools
• Sales and profit reports
• Stock control
• Cash management
• Menu management
• Customer loyalty tools
• Mobile ordering
• Table plans
• Kitchen display systems
• Self-service kiosks
• Online ordering
• Card payment links
• Staff tools
• Multi-site management
• Third-party integrations

Not every business will need every tool. A small cafe may only need a till, printer, cash drawer and card payment setup. A large restaurant group may need stock tools, table plans, kitchen screens, delivery links, staff data and live reports across many sites.

This is one of the key points in our Gardiff EPOS review. The system is not only sold as one fixed box. It can be built around the way the business works. It is worth comparing these tools with the main EPOS system features your business may need each day.

Cloud back office and reporting

The cloud back office is an important part of the Gardiff offer. It lets managers check data away from the till. This can help an owner who is at home, at another branch or away from the site.

Reports can help you answer simple business questions. Which items sell most? What time is busiest? Which site is doing best? How much stock has been used? Are some products not selling?

This is common with cloud-based EPOS systems, where business data can be viewed from different locations.

Ordering and table service

For restaurants, pubs and cafes, order flow matters. Gardiff can support touchscreen tills, handheld devices, table ordering and kitchen tools. This can help staff send orders without walking back to a fixed till each time.

A good setup may reduce order errors because staff do not need to write notes and enter them again later. It may also speed up table service at busy times.

Gardiff also offers tools for table plans, split bills, set menus, offers and customer deposits. These features can matter to full-service restaurants where each table may have several orders and more than one payment.

For takeaway firms, orders from online channels can also be linked into the EPOS setup. The goal is to bring more orders into one place and reduce manual entry. Restaurant owners can also compare the key tools found in modern restaurant EPOS systems.

Integrations

An EPOS system often needs to work with other business tools. Gardiff lists links across areas such as accounting, food delivery, online sales, staff management, hotel systems, payments, security and ticketing.

Examples include accounting tools, delivery platforms and hotel management systems. This can be useful because an EPOS system should not sit alone if the business already depends on other software.

Still, do not assume every tool will connect in the exact way you need. Ask Gardiff to confirm your exact integration before you buy. Also ask if there is an extra setup fee, monthly fee or third-party charge.

Installation, training and support

Support is a major part of any EPOS review. A low-cost system can become costly if the till stops working at 7pm on a busy Saturday and no help is available.

Gardiff says its support team is available every day of the year. Its packages also include support, system setup, staff training, product loading, configuration and software updates.

This is a strong point for firms that want help during setup. Staff training can also be useful when a business has many workers, new starters or more complex menus.

Public customer feedback is also very positive at the time of this review. Many reviews praise the support team, fast help, patience and clear service. This does not mean every user will have the same result, but it is a useful trust signal.

Gardiff EPOS Review Summary

Overall, Gardiff looks like a strong choice for a hospitality firm that wants a managed EPOS setup with support, training and room to add more tools later.

You can also learn how a hospitality EPOS system helps businesses manage orders, payments, stock and service.

How Much Does Gardiff EPOS Cost?

Gardiff gives weekly package prices for some of its EPOS plans. At the time of this review, its published packages start at about £20 per week for a Starter package, £30 per week for Growth and £40 per week for Enterprise.

The Starter package includes a 15-inch touchscreen EPOS system, thermal printer and cash drawer. It also lists technical support, service calls, maintenance, on-site installation, staff training, product loading, setup and software updates.

The Growth package adds cloud back office tools. Gardiff also gives customers the choice to buy or rent a system. This can help a small firm that wants to spread the cost.

The weekly headline price should not be the only number you check. Your final cost can change if you add more tills, handheld units, kitchen screens, card terminals, kiosks, integrations or other tools.

Ask for a written quote that shows:

• Hardware costs
• Software costs
• Support costs
• Installation fees
• Training fees
• Payment processing fees
• Integration fees
• Contract length
• Upgrade costs
• Exit or cancellation terms

This gives you a fair way to compare Gardiff with other EPOS suppliers. For a wider price comparison, see how much an EPOS system costs when hardware, software and support are included.

What Are the Pros and Cons of Gardiff EPOS?

The main strength of Gardiff EPOS is its focus on real hospitality work. Its tools cover the path from taking an order to sending it to the kitchen, taking payment and checking reports.

Another strength is choice. A business can start with a simple setup and add more tools. This may suit a growing cafe, restaurant group or event firm.

The support offer is also a clear plus. EPOS is a core business system. If it fails, sales can slow or stop. Access to setup help, training and support can be worth more than saving a small amount on the weekly fee.

There are also points to check.

First, Gardiff may offer more than a very small business needs. A sole trader with a simple counter and low sales may prefer a lighter card reader and app.

Second, the full price depends on the final setup. The base package gives a useful starting point, but extra hardware and software can raise the total.

Third, integrations need to be checked one by one. The fact that a brand is listed does not tell you how much data moves between the two systems or what extra fees may apply.

Gardiff EPOS Pros

• Strong hospitality focus
• Touchscreen and mobile ordering options
• Cloud reporting
• Stock and menu tools
• Multi-site support
• Many integration choices
• Buy or rent options
• Installation and training
• Support every day of the year
• Strong public customer feedback

Gardiff EPOS Cons

• May be more system than a very small trader needs
• Final price can rise with extras
• Some firms may need a custom quote
• Integration needs should be checked before signing
• You should review payment fees as well as EPOS fees

The best way to judge value is not to ask, “Is Gardiff cheap?” Ask, “Does Gardiff give us the tools we need at a fair total cost?”

Is Gardiff EPOS Right for Your Business?

Gardiff EPOS is likely to suit a UK hospitality business that wants a full system and values support. It may be a good fit for restaurants, pubs, cafes, hotels, takeaways, clubs, events and other busy venues.

It may also suit growing firms. Cloud reports and multi-site tools can help if you plan to open more locations.

Before you choose it, map your normal work. Write down how an order starts, where it goes, how payment is taken and what reports you need. Then ask Gardiff to show that full process in a demo.

A good EPOS system should make work simpler. It should not force your staff to change a good process just to suit the software.

For businesses that want hands-on setup, hospitality tools, cloud reporting and a broad range of add-ons, Gardiff is worth putting on the shortlist. This makes the demo an important part of your choice.

Click the link below to compare EPOS options and request a free, no-obligation quote.

FAQ

What is Gardiff EPOS?

Gardiff EPOS is a UK Electronic Point of Sale system provider. Its systems are built mainly for hospitality and related venues. The setup can include tills, payments, stock tools, cloud reports, ordering, kitchen tools and links to other software.

How much does Gardiff EPOS cost?

Gardiff publishes weekly package prices starting from about £20 per week, with higher tiers for added tools. The total cost depends on the hardware, software, integrations and services your business needs. Ask for a full written quote before you agree to a contract.

Does Gardiff EPOS work for restaurants?

Yes. Restaurants are one of Gardiff’s main markets. Features can include table plans, split bills, handheld ordering, kitchen displays, stock control, customer loyalty, delivery links, online ordering and live sales reports.

Does Gardiff EPOS include support?

Gardiff says support is available 365 days a year. Its published packages also include technical support, setup, staff training, system configuration and software updates. Check the exact support terms and response times in your own quote.

Is Gardiff EPOS worth it?

Gardiff EPOS may be worth it for hospitality firms that need more than a basic till. Its main strengths are hospitality tools, cloud reporting, integrations, setup help and support. Compare the full cost and required features with other EPOS systems before deciding.

See if Gardiff EPOS is the right fit for your business. Click the button below to compare EPOS options, features and costs.