Barclaycard Card Machine Review

By Olivia Johnson - Trusted UK Business Expert

4th of October 2024

3 minute read

Barclaycard Business helps shops and restaurants take card payments. They have different card machines for small, medium, and large businesses. While Barclaycard has good machines and fair rates, there are some things to think about before you decide.

Barclaycard Card Machine Review

Pros:

  • Good rates
  • Quality card machines
  • Well-known bank
  • Help with security rules

Cons:

  • Long contracts (12-18 months)
  • Customer service issues
  • Hidden costs
  • Faster payouts need a Barclays bank account
  • Web dashboard may not be easy for all

Best for:

  • Barclays account holders who want card machines from their bank

A Barclaycard Card Machine Review By A Customer

What is Barclaycard Business?

Barclaycard Business, or Barclaycard Payments, helps businesses of all sizes take card payments. They have different card machines, including mobile, portable, and fixed ones, with contracts lasting 12 or 18 months. They also offer an app-based card reader with different fees and online payment options.

Our Opinion: Best for Barclays Customers

If your business makes a lot of money each month, Barclaycard might be a good choice, especially if you bank with Barclays for faster payouts. But, some people have had problems with their support and slow software updates, so it may not be the best for everyone.

Barclaycard Card Terminals

Barclaycard uses Ingenico and PAX machines, which are common in UK shops. They accept Visa, Mastercard, Diners Club, Discover, and American Express with a separate agreement.

Smartpay Touch (PAX A920):

  • 5” color touchscreen
  • WiFi and 4G
  • 5-7 hours battery
  • Built-in printer
  • Includes POS software
  • Good for restaurants, cafes, shops, and services

Mobile Card Machine (Ingenico Move/5000):

  • Wireless and portable
  • Bluetooth, WiFi, and GPRS
  • Up to 700 transactions on a full charge
  • Works with O2, Vodafone, and EE

Barclaycard Card Machine Fees and Contract

Barclaycard’s package includes a merchant account, card processing, and terminal rental.

  • Contract: 12 or 18 months
  • Setup fee: Up to £150
  • Monthly rental: £15 + VAT for Smartpay Flex, £29 + VAT for Smartpay Touch
  • Transaction rates: 1.6% for small businesses, custom rates for larger ones
  • Early termination fee: Up to £115 + VAT

Additional Features

Barclaycard also offers a virtual terminal for phone payments and a payment gateway for websites, both at extra costs. The online checkout can be customized and includes fraud prevention.

Customer Service and Reviews

Some users have reported problems with customer service, old registration processes, and outdated software. Barclaycard has a Trustpilot rating of 1.3 out of 5, which includes personal credit card users.

FAQ

What types of businesses are best suited for Barclaycard card machines?

Barclaycard card machines are ideal for businesses of all sizes, including shops, restaurants, cafes, and service providers. They are particularly beneficial for Barclays account holders due to faster payouts.

What are the contract terms for Barclaycard card machines?

Barclaycard offers contracts lasting either 12 or 18 months. Early termination fees may apply if you cancel the contract before it ends.

What are the costs associated with Barclaycard card machines?

Costs include a setup fee of up to £150, monthly rental fees starting at £15 + VAT, and transaction rates of 1.6% for small businesses. Larger businesses can negotiate custom rates.

Can I use Barclaycard card machines if I don’t bank with Barclays?

Yes, you can use Barclaycard card machines even if you don’t bank with Barclays. However, faster payouts are available for Barclays account holders.

Are there any hidden costs with Barclaycard card machines?

Some users have reported hidden costs, so it’s important to review the contract terms carefully and ask about any potential extra fees.

What support does Barclaycard offer for its card machines?

Barclaycard provides assistance with security rules and compliance. However, some users have experienced issues with customer service and support.

What other payment options does Barclaycard offer?

In addition to card machines, Barclaycard offers a virtual terminal for phone payments and a payment gateway for online transactions. These options come with additional fees.

Thinking about getting a card machine for your business? Check if Barclaycard is the right fit for you. Look at the pros and cons, and decide if it meets your needs. If you’re ready, contact Barclaycard to learn more and see how they can help your business grow. Don’t wait, get started today!