What Is Point Four EPOS and How Does It Work?

By Olivia Johnson - Trusted UK Business Expert

Last Updated 1st of June 2026

6 minute read

If you run a restaurant, café, pub, or takeaway, you need systems that help your business work smoothly. Point Four EPOS is designed for hospitality businesses that want faster service, easier payments, and better control. This guide explains how Point Four EPOS works and why many UK businesses use it every day.

Point Four EPOS is a hospitality electronic point of sale system used by restaurants, pubs, cafés, and hotels. It helps businesses manage orders, payments, stock, staff, reporting, and customer service from one connected platform.

There is much more to learn about Point Four EPOS. Below, we explain its features, benefits, hardware, cloud tools, pricing factors, and how it helps hospitality businesses work more efficiently.

Want to learn if Point Four EPOS is the right fit for your business? Click the link below to explore how Point Four EPOS works, compare key features, and discover whether it can help improve your payments, stock control, and daily operations.

What Is Point Four EPOS?

Point Four EPOS is a hospitality EPOS system used by many businesses across the UK. EPOS means Electronic Point of Sale. It is more advanced than a simple till because it connects many parts of a business together.

Restaurants, cafés, pubs, hotels, and takeaways use Point Four EPOS to manage orders, payments, stock, staff, and reporting. The system helps businesses work faster and reduce mistakes.

A basic till only takes payments. Point Four EPOS does much more. It helps staff take orders, send requests to the kitchen, track sales, and monitor stock levels in real time.

Many hospitality businesses choose Point Four because it is built for busy food and drink environments. Staff can use touchscreen tills, tablets, kitchen screens, and cloud reporting tools to keep service running smoothly.

Point Four EPOS is designed to help businesses:

• Improve customer service
• Speed up ordering
• Reduce waste
• Track business performance
• Manage multiple sites
• Make better decisions

The system can also connect with:

• Card payment machines
• Online ordering systems
• Delivery apps
• Booking platforms
• Accounting software

This makes Point Four EPOS a complete hospitality management solution instead of just a payment system.

How Does Point Four EPOS Work?

Point Four EPOS works by connecting different parts of a hospitality business into one system. When a customer places an order, the information moves instantly through the business.

Here is a simple example of how it works in a restaurant.

Step 1: Taking the Order

A member of staff enters the order into a touchscreen till or tablet. The order may include:

• Food items
• Drinks
• Special requests
• Table numbers

The order is saved immediately.

Step 2: Sending Orders to the Kitchen

The order is sent directly to the kitchen display screen or printer. Kitchen staff can start preparing the food straight away.

This reduces:

• Waiting times
• Lost tickets
• Communication mistakes

Step 3: Processing Payments

When the customer is ready to pay, staff can:

• Take card payments
• Accept contactless payments
• Split bills
• Print receipts
• Email receipts

Payments are recorded automatically inside the system.

Step 4: Updating Stock Levels

As items are sold, the stock system updates automatically. This helps businesses track ingredients and products.

For example:

• Selling a pizza reduces cheese stock
• Selling a pint reduces keg stock
• Selling a dessert updates ingredient levels

Step 5: Creating Reports

Managers can view reports showing:

• Best-selling products
• Busy trading hours
• Staff performance
• Daily sales
• Weekly revenue

These reports help businesses make smarter decisions.

Main Features of Point Four EPOS

Point Four EPOS includes many tools designed for hospitality businesses, including many essential EPOS system features that improve efficiency and reporting.

Stock Management

Stock control is one of the biggest benefits of Point Four EPOS.

The system helps businesses:

• Track ingredients
• Reduce waste
• Monitor stock levels
• Spot missing stock
• Order supplies more accurately

Restaurants and pubs often lose money through wasted stock. Better tracking helps improve profits.

Staff Management

Point Four EPOS can also help manage employees.

Features include:

• Clock-in systems
• Shift tracking
• Staff permissions
• Sales tracking
• Performance reports

Managers can see which staff members are performing well and which areas need improvement.

Customer Management

Good customer service matters in hospitality. Point Four EPOS includes tools that help businesses understand their customers.

These tools may include:

• Loyalty schemes
• Customer profiles
• Marketing offers
• Discounts
• Purchase history

Businesses can reward repeat customers and improve customer loyalty.

Multi-Site Management

Some hospitality businesses run several locations. Point Four EPOS helps managers control all sites from one platform.

Managers can:

• Compare sales
• Update menus
• Monitor staff
• Review reports
• Manage pricing

This is useful for restaurant groups and pub chains.

Key Features Table

What Businesses Use Point Four EPOS?

Point Four EPOS is mainly designed for hospitality businesses.

Restaurants

Restaurants use Point Four EPOS for:

• Table service
• Kitchen communication
• Split bills
• Reservations
• Reporting

Busy restaurants need systems that can handle high customer volumes quickly.

Pubs and Bars

Pubs often use Point Four EPOS because it helps staff serve customers faster during busy periods.

The system can manage:

• Drinks sales
• Bar tabs
• Promotions
• Stock tracking
• Multiple tills

Cafés

Cafés need quick service and simple payment systems. Point Four EPOS helps staff process orders efficiently during busy mornings and lunch periods.

Hotels

Hotels may use Point Four EPOS for:

• Restaurant payments
• Room service
• Bars
• Events
• Customer billing

Takeaways

Takeaways benefit from:

• Online order integration
• Delivery app connections
• Fast payment processing
• Order tracking

Point Four EPOS Hardware Explained

Point Four EPOS works with different hardware devices. Businesses can choose the setup that matches their needs. Choosing the right EPOS hardware setup can improve service speed and reliability.

Common Hardware Includes

Touchscreen Tills

These are the main control points where staff take orders and payments.

Card Machines

These process:

• Chip and PIN
• Contactless payments
• Mobile wallet payments

Kitchen Display Screens

Kitchen staff receive live order updates without paper tickets.

Receipt Printers

These print customer receipts and kitchen tickets.

Tablets

Some businesses use handheld tablets for table ordering.

Barcode Scanners

Useful for cafés, retail sections, and takeaway operations.

Typical Restaurant Setup

The hardware setup depends on business size and service style.

Benefits of Using Point Four EPOS

Many hospitality businesses choose Point Four because it helps improve efficiency and customer service.

Faster Service

Staff can take orders quickly and send them instantly to the kitchen.

This helps:

• Reduce queues
• Improve customer satisfaction
• Speed up table turnover

Better Accuracy

Paper orders can get lost or misunderstood. Digital systems reduce mistakes.

Accurate orders mean:

• Fewer complaints
• Less wasted food
• Better service quality

Easier Business Management

Managers can see live business data from one system.

This includes:

• Sales
• Staff activity
• Stock levels
• Revenue reports

Improved Customer Experience

Customers want fast service and easy payments. Point Four EPOS helps create a smoother experience.

Features like:

• Contactless payments
• Digital receipts
• Loyalty rewards
• Fast ordering

can improve customer satisfaction.

Better Reporting

Reporting tools help businesses understand:

• Which products sell best
• Which times are busiest
• Which staff perform strongly
• Where profits come from

This information supports better decisions.

Cloud-Based Point Four EPOS Systems

Many modern EPOS systems now use cloud technology. Point Four EPOS can support cloud-based features that allow remote business management.

What Does Cloud-Based Mean?

Cloud systems store information online instead of only on local computers.

This means managers can access business data from:

• Laptops
• Tablets
• Mobile phones

Benefits of Cloud EPOS

• Real-Time Reporting: Managers can view sales instantly.
• Remote Access: Owners can monitor businesses even when away from the site.
• Automatic Updates: Software updates happen more easily.
• Better Data Security: Cloud systems often include backups and protection tools.

Why Hospitality Businesses Like Cloud Systems

Hospitality businesses move quickly. Managers often need information while travelling between locations.

Cloud EPOS systems help owners stay connected to their businesses at all times.

Point Four EPOS Integrations

Point Four EPOS can connect with many business systems.

Payment Providers

Businesses can connect:

• Card machines
• Online payments
• Mobile wallets

Delivery Platforms

Restaurants may integrate with:

• Deliveroo
• Uber Eats
• Just Eat

This reduces manual order entry.

Accounting Software

Integrations may include:

• Xero
• QuickBooks
• Sage

This helps simplify bookkeeping.

Booking Systems

Restaurants can connect reservation systems to manage tables more efficiently.

Loyalty Apps

Some businesses connect loyalty programmes to encourage repeat visits.

How Much Does Point Four EPOS Cost?

The cost of Point Four EPOS depends on several factors.

Software Costs

Businesses may pay:

• Monthly subscriptions
• Software licence fees
• Feature upgrades

Hardware Costs

Prices depend on:

• Number of tills
• Tablets
• Kitchen screens
• Printers
• Card machines

Installation Costs

Larger businesses may need:

• Setup services
• Staff training
• Network installation

Support Packages

Some businesses choose support plans that include:

• Technical support
• Software updates
• Emergency assistance

Cost Factors Table

Businesses should request a custom quote based on their needs.

Is Point Four EPOS Right for Your Business?

Point Four EPOS works best for hospitality businesses that need more than a basic till system.

It may be a good choice if your business:

• Serves food or drinks
• Needs stock control
• Wants better reporting
• Uses multiple tills
• Operates several locations
• Accepts many card payments

Small cafés may only need a simple setup. Larger restaurants and pub groups may benefit from advanced features and cloud tools.

When choosing any EPOS system, businesses should compare:

• Features
• Pricing
• Support
• Hardware
• Integrations
• Ease of use

The best system depends on your business goals.

Looking for the right EPOS system for your restaurant, pub, café, or takeaway? Click the link below to compare Point Four EPOS solutions and find the best setup for your hospitality business today.

FAQ

What does Point Four EPOS do?

Point Four EPOS helps hospitality businesses manage orders, payments, stock, staff, and reporting from one connected system.

Is Point Four EPOS good for restaurants?

Yes. Many restaurants use Point Four EPOS because it supports table ordering, kitchen communication, reporting, and payment processing.

Can Point Four EPOS accept card payments?

Yes. The system can connect with card payment machines and support contactless payments.

Does Point Four EPOS help with stock control?

Yes. Point Four EPOS tracks stock levels automatically as products are sold.

Can Point Four EPOS work across multiple business locations?

Yes. Multi-site management tools allow businesses to manage several locations from one platform.

Ready to see how Point Four EPOS can support your retail or hospitality business? Click the button below to find out how Point Four EPOS works, what features it offers, and how it compares with other leading UK EPOS systems.