TakePayments Review: Tailored, All-Inclusive Card Machine Contracts

Takepayments stands out as a comprehensive provider of card machines and online payment solutions tailored for small businesses across the UK. With a focus on service and flexibility, Takepayments offers a range of packages designed to meet the diverse needs of merchants. In this review, we delve into the pros and cons of Takepayments, helping you determine if it’s the right fit for your business.


Tailored Fees and Packages:

Takepayments offers personalized pricing plans to suit the unique requirements of your business. Whether you’re a small retailer or a bustling café, you can find a package that aligns with your budget and transaction volume.

New and Improved Terminal:

The PAX A920Pro card machine is a sleek and modern device that combines wireless payment capabilities with advanced POS functionalities. With Takepaymentsplus, you get access to integrated features like product libraries, tipping options, and comprehensive sales reports.

Online Payment Options:

Takepayments provides a range of online payment solutions, including payment gateways, pay by link options, and virtual terminals. These tools empower you to accept payments seamlessly across multiple channels, enhancing your business’s digital presence.

Free Next-Day Settlement:

With Takepayments, you can enjoy the convenience of next-day settlement for your transactions, ensuring prompt access to your funds without any delays.

Focus on Service:

Takepayments prioritizes customer service, offering dedicated account managers and comprehensive support to address any issues or inquiries promptly.


High Setup Fee for Some Products:

While Takepayments offers competitive pricing, certain packages may come with a high setup fee, which could be a barrier for some businesses.

Limited POS Integrations:

Takepayments’ proprietary POS system may lack integration options with external POS providers, limiting flexibility for merchants with specific POS preferences.

Lock-In on Some Services:

Certain contracts with Takepayments may involve a lock-in period, which could be a drawback for businesses seeking more flexibility in their arrangements.

Service Complaints:

Despite efforts to prioritize service, some customers have reported issues with support responsiveness and overall satisfaction with Takepayments’ services.

Is Takepayments Right for You?

Takepayments is an excellent choice for small businesses seeking a comprehensive card machine and online payment solution. With tailored packages, modern terminals, and a focus on service, Takepayments offers a compelling option for merchants across various industries. However, businesses should consider factors such as setup fees, contract terms, and POS integrations before making a decision.

In conclusion, Takepayments provides a tailored, all-inclusive solution for businesses looking to streamline their payment processes and enhance customer experience. By weighing the pros and cons outlined in this review, you can determine if Takepayments aligns with your business needs and goals.

Frequently Asked Questions (FAQ) about Takepayments:

What services does Takepayments offer?

Takepayments provides card machines, online payment solutions, and card processing contracts tailored for small businesses in the UK. Their services include smart POS terminals, payment gateways, pay by link options, virtual terminals, and more.

How does Takepayments pricing work?

Takepayments offers personalized pricing plans based on the individual needs of each business. Pricing may vary depending on factors such as transaction volume, average transaction size, and specific requirements. Businesses can request a quote through Takepayments’ website to receive customized pricing information.

What are the contract terms with Takepayments?

Takepayments typically offers 18-month contracts for their card machine packages. However, they also provide a monthly rolling contract option called the Easy Deal, which offers more flexibility but may come with a higher setup fee. Businesses should review the terms of the contract carefully before signing up.

Are there any setup fees with Takepayments?

Some Takepayments packages may have setup fees, particularly for certain products or services. Businesses should inquire about setup fees upfront to understand any potential costs associated with their chosen package.

What types of payment methods are supported by Takepayments?

Takepayments supports a wide range of payment methods, including contactless, chip and PIN, swipe card payments, as well as mobile wallets such as Apple Pay, Google Pay, and Samsung Pay. They also offer online payment solutions for e-commerce transactions.

Does Takepayments provide customer support?

Yes, Takepayments offers customer support to assist businesses with any inquiries or issues they may encounter. They provide dedicated account managers and telephone support during specified hours, as well as online resources and FAQs for self-help.

Can businesses integrate Takepayments with other POS systems?

Takepayments primarily offers its own POS system called tPOS, which includes EPOS software and compatible hardware. While they do not currently support integration with external POS systems, businesses can utilize the features and functionalities of tPOS for their operations.

What are the payment processing fees with Takepayments?

Payment processing fees with Takepayments are personalized based on factors such as transaction volume, average transaction size, and card type. Fees typically include a combination of variable rates and fixed authorization fees. Businesses should request a quote to receive specific pricing information.

Is there a minimum service charge with Takepayments?

Yes, Takepayments may impose a minimum service charge, which is an agreed-upon amount required in transaction charges every month. Businesses should review the terms of their contract to understand any minimum service charge requirements.

Can businesses cancel their contract with Takepayments?

Businesses can cancel their contract with Takepayments, but early termination may incur fees equivalent to buying out the remaining contract. The cancellation process and associated fees may vary depending on the terms outlined in the contract. It’s important for businesses to review the cancellation policy before proceeding.