What is Shopify EPOS?

By Olivia Johnson - Trusted UK Business Expert

Last Updated 20th of March 2025

4 minute read

Looking for a way to manage your sales both online and in-store? Shopify EPOS could be the solution you need. It’s designed to simplify how businesses handle transactions, making it easier for you to serve customers wherever they are.

Shopify EPOS is an Electronic Point of Sale system that integrates with Shopify’s online platform, allowing businesses to manage sales both in physical stores and online. It helps streamline payments, track inventory, and manage customer data seamlessly across all sales channels.

We’ll explain how Shopify EPOS works, its key features, and why it could be the perfect solution for your business. Keep reading to discover how it can help you grow your retail operations.

Ready to transform your retail experience? Click below to learn more about how Shopify EPOS can help you manage sales seamlessly across all your sales channels.

Understanding Shopify EPOS

Shopify EPOS (Electronic Point of Sale) is a complete retail system designed to help businesses manage both in-store and online transactions. It’s an all-in-one system that connects your physical shop with your Shopify online store, creating a unified sales experience. This makes it easier for businesses to handle sales, track inventory, and manage customer orders from one platform, whether transactions happen online or in person.

The key advantage of Shopify EPOS is its seamless integration with Shopify’s online store management tools. This means that you can manage your entire business in one place, saving time and reducing errors. When a customer makes a purchase, Shopify EPOS instantly updates your stock levels and records the sale in your central system. This is particularly useful for businesses that have both a physical shop and an online presence, as it ensures that inventory is always up to date.

Another powerful feature of Shopify EPOS is its ability to accept multiple payment methods, including card payments, mobile wallets (such as Apple Pay and Google Pay), and even cash. This flexibility makes it easier for businesses to offer a smooth checkout experience for customers.

Cool Features of Shopify EPOS

Shopify EPOS offers a wide range of features that help businesses streamline their operations and enhance the customer experience. Here are some of the standout features:

• Unified Inventory Management: Tracks stock levels for both online and in-store shops simultaneously, ensuring all inventory data is always up-to-date. This helps prevent stockouts and overstocking, making inventory management more efficient.
• Flexible Payment Options: Supports various payment methods, including credit cards, mobile payments, and gift cards, making the shopping experience seamless for customers. Additionally, Shopify EPOS can handle split payments and offer partial payments, catering to diverse customer needs.
• Customer Relationship Management: Gathers and analyses customer data, enabling shops to understand customer preferences and offer personalised deals. It also supports loyalty programs and customer profiles, helping businesses enhance customer engagement and retention.
• Sales Reporting and Analytics: Generates detailed reports on sales trends and customer behaviour, providing valuable insights for making informed business decisions. These reports can be customised to track specific metrics and KPIs, offering a comprehensive view of the shop’s performance.
• Customisable Hardware: Offers a range of hardware options to suit the needs of any shop, from small boutiques to large retail chains. This includes card readers, receipt printers, barcode scanners, and cash drawers, all designed to work seamlessly with the Shopify EPOS system.

• Seamless Integration: Integrates smoothly with Shopify’s e-commerce platform, allowing businesses to manage their online and offline operations from a single dashboard. This ensures consistency in inventory, sales, and customer data across all channels.
• Offline Mode: Ensures continuous operation even without an internet connection. Sales data and transactions are automatically synced once the connection is restored, maintaining business continuity and data integrity.
• Employee Management: Includes features for tracking employee performance, managing shifts, and setting user permissions. This helps in maintaining control over operations and improving staff productivity.
• Promotions and Discounts: Easily set up and manage promotions, discounts, and special offers at the point of sale. This flexibility helps businesses drive sales and attract more customers.
• Security Features: Shopify EPOS includes robust security measures to protect sensitive data and transactions. This includes encryption, secure payment processing, and access controls to ensure the safety of business and customer information.
• Mobile Accessibility: The Shopify EPOS system can be accessed via mobile devices, allowing shop owners and staff to manage sales, inventory, and customer data on the go. This mobility enhances operational flexibility and convenience.

FAQ

How does Shopify EPOS compare to other POS systems?

Shopify EPOS has unique features that set it apart from others like Square and Clover, offering seamless integration with online stores and robust reporting tools.

What hardware do I need for Shopify EPOS?

You’ll need card readers, barcode scanners, receipt printers, and more. Shopify offers various options to suit your needs.

How does Shopify EPOS manage multiple locations?

It helps track inventory, staff, and sales across all your shops, making management easy.

Is Shopify EPOS secure?

Yes, it uses strong security measures to protect customer data and ensure safe transactions.

Can Shopify EPOS work with other business tools?

Yes, it integrates with tools like accounting software and marketing apps to enhance your business operations.

What support does Shopify offer for EPOS users?

Shopify provides training, customer support, and many resources to help you get the most out of your EPOS system.

Ready to Make Your Shop Amazing?

Shopify EPOS can help your shop run smoothly, keep customers happy, and grow your business. Want to make your shop even better?

Try Shopify EPOS today and see the difference it can make.