Zettle Review: Top Card Payment Solution for Small Businesses

By Olivia Johnson - Trusted UK Business Expert

Last Updated 15th of January 2025

5 minute read

If you’re a small business owner looking for a simple and effective way to accept card payments, Zettle could be the solution you need. In this review, we’ll dive into how Zettle works and why it’s a top choice for small businesses wanting to manage transactions efficiently.

Zettle is a top card payment solution for small businesses due to its ease of use, no monthly fees, and quick setup. It offers a range of features including contactless payments, mobile support, and comprehensive reporting, making it ideal for small-scale operations.

Want to know more about how Zettle can benefit your business? Keep reading to explore its features, pricing, and other important details that will help you decide if Zettle is the right choice for your card payment needs.

Discover why Zettle is the top card payment solution for small businesses. Streamline your transactions, enhance customer experience, and grow your business with a trusted, easy-to-use platform designed just for you. Click the link below to get started.

Zettle Review: Top Card Payment Solution for Small Businesses

As small businesses continue to grow and expand, the need for efficient, easy-to-use, and secure payment processing solutions becomes more apparent. For many small businesses, accepting card payments is an essential service that drives sales and enhances customer convenience. Zettle, a payment service developed by PayPal, has emerged as a popular card payment solution for small businesses.

This review will explore Zettle’s key features, benefits, pricing, and how it compares to other options available in the market. We’ll also discuss the ease of use, security features, and the overall performance of Zettle to help you decide if it is the best choice for your business.

What is Zettle?

Zettle, formerly known as iZettle, is a point-of-sale (POS) system designed to make it easy for businesses of all sizes to accept card payments. It offers a simple, mobile solution where users can make payments via a card reader connected to their smartphone or tablet. Zettle allows businesses to accept all major credit and debit cards, including contactless payments and mobile wallet transactions (such as Apple Pay and Google Pay).

The system is known for its simplicity and cost-effectiveness, making it ideal for small businesses, freelancers, and entrepreneurs who need a payment solution that doesn’t require expensive equipment or complicated processes. Zettle also offers a range of additional features like inventory management, customer analytics, and online store integration, which add further value to small businesses.

Why Zettle is a Top Choice for Small Businesses

Zettle has a range of features that make it stand out in the crowded field of card payment solutions. Here’s why it’s often regarded as one of the best payment solutions for small businesses:

1. Ease of Use: Setting up Zettle is quick and easy. The mobile app can be downloaded on both iOS and Android devices, and you can start accepting payments almost immediately. The Zettle reader connects wirelessly via Bluetooth, and once paired with your device, you’re ready to go.
2. No Monthly Fees: One of the biggest advantages of using Zettle is that there are no monthly fees. Unlike many traditional POS systems that charge fixed monthly costs, Zettle allows you to pay only for the transactions you process, making it a cost-effective option for small businesses that don’t want to commit to large, recurring payments.
3. Mobile Compatibility: Zettle’s mobile app works seamlessly with most smartphones and tablets, allowing businesses to accept payments anywhere – whether they’re in the shop, at a market stall, or on the go.
4. Security: Zettle ensures that all transactions are encrypted and meet the highest standards of security. They comply with Payment Card Industry Data Security Standards (PCI DSS), providing businesses and customers with peace of mind.
5. Comprehensive Reporting: Zettle offers a suite of reporting tools that give businesses detailed insights into their sales. You can track daily, weekly, or monthly sales and view detailed transaction history. This feature is especially useful for business owners who want to keep a close eye on their finances and make data-driven decisions.
6. Support for Multiple Payment Methods: With Zettle, you can accept a variety of payment methods, including chip and PIN cards, contactless cards, Apple Pay, Google Pay, and more. This flexibility can increase your sales opportunities by catering to customers who prefer different payment methods.
7. Customisation Options: Zettle allows businesses to customise their payment experience, such as adding product descriptions or images and creating tailored receipts. This customisation adds a personal touch to the transaction process, enhancing the customer experience.
8. Integration with Other Software: Zettle can integrate with other business tools and platforms, including accounting software and eCommerce websites, which makes managing your business more streamlined.

Zettle vs Competitors: How Does It Compare?

When comparing Zettle to other card payment solutions, such as Square, SumUp, or PayPal Here, several factors come into play.

• Fees: Zettle’s transaction fees are competitive with other services like Square, which charges 1.75% for UK transactions. However, some competitors offer additional features or lower fees for higher-volume businesses, so it’s important to evaluate your specific business needs.
• Hardware: Zettle’s card readers are well-built, compact, and easy to use. They are also relatively affordable when compared to other options on the market. Some competitors may offer more advanced features like built-in receipt printing, but for small businesses looking for a simple solution, Zettle’s offering is more than sufficient.
• Integration: Zettle provides easy integration with other PayPal services, making it an excellent choice for businesses already using PayPal for their online payments. If you use other payment processors, such as Stripe or Shopify, you may need to consider how well Zettle integrates with those platforms.

Zettle Customer Support and Reviews

Zettle has earned a reputation for providing excellent customer support. Users can contact the company through email, phone, or the in-app support system. Zettle’s help centre also includes a comprehensive range of articles and FAQs to assist with any issues.

Customer reviews for Zettle are generally positive, with many users praising its ease of use, simplicity, and reliability. Some users have mentioned that the transaction fees can add up for smaller transactions, but overall, it is highly regarded for its user-friendly setup and efficient customer service.

Conclusion: Should You Choose Zettle for Your Small Business?

Zettle is a fantastic card payment solution for small businesses, offering a range of useful features at an affordable price. Whether you’re looking for an easy way to accept card payments, track your sales, or manage inventory, Zettle provides an all-in-one solution that is simple and effective.

With its low-cost, no-monthly-fee model, Zettle is an ideal option for businesses that want to keep costs down while offering customers the flexibility to pay in multiple ways. It’s also highly portable and flexible, making it perfect for mobile businesses or those who want to accept payments at events, trade shows, or from remote locations.

For small businesses looking to streamline their payment process and increase their sales, Zettle is an excellent choice.

If you’re ready to start accepting card payments with Zettle, click the link below to learn more and sign up for an account today!

FAQ

What is Zettle’s transaction fee?

Zettle charges a standard 1.75% for card-present transactions in the UK. For key-entered payments, the fee is 2.75%.

Do I need to pay a monthly fee for Zettle?

No, Zettle does not charge any monthly fees. You only pay a fee for each transaction processed.

Can I use Zettle on my smartphone?

Yes, Zettle is compatible with both Android and iOS smartphones. Simply download the app, pair it with your card reader, and start accepting payments.

What types of cards does Zettle accept?

Zettle accepts all major credit and debit cards, including contactless cards and mobile wallets like Apple Pay and Google Pay.

Is Zettle secure?

Yes, Zettle follows strict security standards, including PCI DSS compliance, to ensure all transactions are secure and encrypted.